Time to supercharge UK manufacturing performance
Originally published in the July/August issue, Steve Martin, Head of the Glass Sector, Siemens UK & Ireland, outlines how the company is realigning its market proposition towards a service-based offer to help manufacturing customers better meet the challenges of global competition, embrace the benefits of a digitised future, make superior strategic investments and improve cash flow and profits.
UK manufacturers are facing a new challenge. How do they transform their businesses internally and externally to deliver new experiences to their customers that will not only satisfy them, but, ultimately, delight them! If companies are able to achieve this outcome, they will deliver a step change in their competitiveness, revenues and profits. The organisations who become more creative in their business models to enhance customer experience will be the future SME, FTSE100 or global player. These companies will form part of a new economy - the creative economy.